curl --request POST \
--url 'https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"scope": "team",
"scope_id": 2477033058131
}
'import requests
url = "https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key="
payload = {
"scope": "team",
"scope_id": 2477033058131
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({scope: 'team', scope_id: 2477033058131})
};
fetch('https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'scope' => 'team',
'scope_id' => 2477033058131
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key="
payload := strings.NewReader("{\n \"scope\": \"team\",\n \"scope_id\": 2477033058131\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"scope\": \"team\",\n \"scope_id\": 2477033058131\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"scope\": \"team\",\n \"scope_id\": 2477033058131\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {
"pack_id": "kpk_kE49k3FhecfJBwutbshEEc",
"account_id": 2451002751131,
"scope": "account",
"scope_id": 2451002751131,
"file_count": 17,
"total_bytes": 41010,
"version": 138,
"duty_version": 130,
"created_by": 2476444212131,
"created_at_ms": 1778768680053,
"updated_at_ms": 1786458765182,
"can_edit": true
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter skill_id is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "AccessDenied",
"message": "Access Denied."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Ensure knowledge pack
Idempotently create the knowledge pack at the given scope, or return the existing one.
curl --request POST \
--url 'https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"scope": "team",
"scope_id": 2477033058131
}
'import requests
url = "https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key="
payload = {
"scope": "team",
"scope_id": 2477033058131
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({scope: 'team', scope_id: 2477033058131})
};
fetch('https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'scope' => 'team',
'scope_id' => 2477033058131
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key="
payload := strings.NewReader("{\n \"scope\": \"team\",\n \"scope_id\": 2477033058131\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"scope\": \"team\",\n \"scope_id\": 2477033058131\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/safari/knowledge/pack/ensure?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"scope\": \"team\",\n \"scope_id\": 2477033058131\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {
"pack_id": "kpk_kE49k3FhecfJBwutbshEEc",
"account_id": 2451002751131,
"scope": "account",
"scope_id": 2451002751131,
"file_count": 17,
"total_bytes": 41010,
"version": 138,
"duty_version": 130,
"created_by": 2476444212131,
"created_at_ms": 1778768680053,
"updated_at_ms": 1786458765182,
"can_edit": true
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter skill_id is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "AccessDenied",
"message": "Access Denied."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Restrictions
| Aspect | Value |
|---|---|
| Rate limits | 300 requests/minute; 20 requests/second per account |
| Permissions | Knowledge Manage (ai-sre) |
Usage
- Idempotent: if a pack already exists at (
scope,scope_id), it is returned unchanged. - For
accountscope,scope_idis ignored (the account ID is used) and a defaultDUTY.mdis seeded on first creation. - Creating the account-scope pack requires account owner/admin; creating into a team requires membership of that team.
- Every call is recorded in the account audit log.
Authorizations
App key issued from the Flashduty console. Required on every public API call. Keep it secret — it grants the same access as the owning account.
Body
Scope at which to ensure a knowledge pack exists.
Scope of the pack to ensure. One of: account (account-level pack; scope_id is forced to the caller's account ID and only account admins may create it; first creation seeds a default DUTY.md), team (team-level pack; the scope_id team ID is required and the caller must belong to that team).
account, team Team ID; required for team scope, ignored for account scope.
Response
Success
Standard response envelope used by every Flashduty public API. On success data contains the endpoint-specific payload and error is absent. On failure error is present and data is absent. request_id is always present and is also mirrored in the Flashcat-Request-Id response header.
Unique ID for this request. Mirrored in the Flashcat-Request-Id header. Include it when reporting issues.
"01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
Error payload inside the response envelope. Present only on non-2xx responses.
Show child attributes
Show child attributes
A knowledge pack — a versioned file tree staged into every AI SRE sandbox at session start. One pack exists per (account, scope, scope_id).
Show child attributes
Show child attributes
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