Export issues as CSV

curl --request POST \
  --url 'https://api.flashcat.cloud/rum/issue/export?app_key=' \
  --header 'Content-Type: application/json' \
  --data '
{
  "application_ids": [
    "eWbr4xk3ZRnLabRa6unqwD"
  ],
  "console_origin": "https://console.flashcat.cloud",
  "end_time": 1775961914595,
  "export_fields": [
    "issue_id",
    "error_type",
    "error_message",
    "status",
    "error_count",
    "session_count",
    "last_seen_at"
  ],
  "orderby": "updated_at",
  "start_time": 1772611200000,
  "statuses": [
    "for_review"
  ],
  "time_zone": "Asia/Shanghai"
}
'

import requests

url = "https://api.flashcat.cloud/rum/issue/export?app_key="

payload = {
    "application_ids": ["eWbr4xk3ZRnLabRa6unqwD"],
    "console_origin": "https://console.flashcat.cloud",
    "end_time": 1775961914595,
    "export_fields": ["issue_id", "error_type", "error_message", "status", "error_count", "session_count", "last_seen_at"],
    "orderby": "updated_at",
    "start_time": 1772611200000,
    "statuses": ["for_review"],
    "time_zone": "Asia/Shanghai"
}
headers = {"Content-Type": "application/json"}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({
    application_ids: ['eWbr4xk3ZRnLabRa6unqwD'],
    console_origin: 'https://console.flashcat.cloud',
    end_time: 1775961914595,
    export_fields: [
      'issue_id',
      'error_type',
      'error_message',
      'status',
      'error_count',
      'session_count',
      'last_seen_at'
    ],
    orderby: 'updated_at',
    start_time: 1772611200000,
    statuses: ['for_review'],
    time_zone: 'Asia/Shanghai'
  })
};

fetch('https://api.flashcat.cloud/rum/issue/export?app_key=', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.flashcat.cloud/rum/issue/export?app_key=",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'application_ids' => [
        'eWbr4xk3ZRnLabRa6unqwD'
    ],
    'console_origin' => 'https://console.flashcat.cloud',
    'end_time' => 1775961914595,
    'export_fields' => [
        'issue_id',
        'error_type',
        'error_message',
        'status',
        'error_count',
        'session_count',
        'last_seen_at'
    ],
    'orderby' => 'updated_at',
    'start_time' => 1772611200000,
    'statuses' => [
        'for_review'
    ],
    'time_zone' => 'Asia/Shanghai'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.flashcat.cloud/rum/issue/export?app_key="

	payload := strings.NewReader("{\n  \"application_ids\": [\n    \"eWbr4xk3ZRnLabRa6unqwD\"\n  ],\n  \"console_origin\": \"https://console.flashcat.cloud\",\n  \"end_time\": 1775961914595,\n  \"export_fields\": [\n    \"issue_id\",\n    \"error_type\",\n    \"error_message\",\n    \"status\",\n    \"error_count\",\n    \"session_count\",\n    \"last_seen_at\"\n  ],\n  \"orderby\": \"updated_at\",\n  \"start_time\": 1772611200000,\n  \"statuses\": [\n    \"for_review\"\n  ],\n  \"time_zone\": \"Asia/Shanghai\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/rum/issue/export?app_key=")
  .header("Content-Type", "application/json")
  .body("{\n  \"application_ids\": [\n    \"eWbr4xk3ZRnLabRa6unqwD\"\n  ],\n  \"console_origin\": \"https://console.flashcat.cloud\",\n  \"end_time\": 1775961914595,\n  \"export_fields\": [\n    \"issue_id\",\n    \"error_type\",\n    \"error_message\",\n    \"status\",\n    \"error_count\",\n    \"session_count\",\n    \"last_seen_at\"\n  ],\n  \"orderby\": \"updated_at\",\n  \"start_time\": 1772611200000,\n  \"statuses\": [\n    \"for_review\"\n  ],\n  \"time_zone\": \"Asia/Shanghai\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.flashcat.cloud/rum/issue/export?app_key=")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"application_ids\": [\n    \"eWbr4xk3ZRnLabRa6unqwD\"\n  ],\n  \"console_origin\": \"https://console.flashcat.cloud\",\n  \"end_time\": 1775961914595,\n  \"export_fields\": [\n    \"issue_id\",\n    \"error_type\",\n    \"error_message\",\n    \"status\",\n    \"error_count\",\n    \"session_count\",\n    \"last_seen_at\"\n  ],\n  \"orderby\": \"updated_at\",\n  \"start_time\": 1772611200000,\n  \"statuses\": [\n    \"for_review\"\n  ],\n  \"time_zone\": \"Asia/Shanghai\"\n}"

response = http.request(request)
puts response.read_body

"Issue ID,Error type,Error message,Status,Error count,Affected sessions,Last seen (Asia/Shanghai)\nNHEacQHi2DhXqobr9qPQz9,Error,Script error.,for_review,752,381,2026-04-12 10:43:59\nH8kZSmxiE7EgdyD4fCyyNa,Error,\"API ERROR: We encountered an internal error | POST /api/access/logout\",for_review,3,1,2026-04-03 12:41:24"

{
  "error": {
    "code": "InvalidParameter",
    "message": "The specified parameter is not valid."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

{
  "error": {
    "code": "Unauthorized",
    "message": "You are unauthorized."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

{
  "error": {
    "code": "RequestTooFrequently",
    "message": "Request too frequently."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

{
  "error": {
    "code": "InternalError",
    "message": "We encountered an internal error, and it has been reported. Please try again later."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

POST

rum

issue

export

Export issues as CSV

curl --request POST \
  --url 'https://api.flashcat.cloud/rum/issue/export?app_key=' \
  --header 'Content-Type: application/json' \
  --data '
{
  "application_ids": [
    "eWbr4xk3ZRnLabRa6unqwD"
  ],
  "console_origin": "https://console.flashcat.cloud",
  "end_time": 1775961914595,
  "export_fields": [
    "issue_id",
    "error_type",
    "error_message",
    "status",
    "error_count",
    "session_count",
    "last_seen_at"
  ],
  "orderby": "updated_at",
  "start_time": 1772611200000,
  "statuses": [
    "for_review"
  ],
  "time_zone": "Asia/Shanghai"
}
'

import requests

url = "https://api.flashcat.cloud/rum/issue/export?app_key="

payload = {
    "application_ids": ["eWbr4xk3ZRnLabRa6unqwD"],
    "console_origin": "https://console.flashcat.cloud",
    "end_time": 1775961914595,
    "export_fields": ["issue_id", "error_type", "error_message", "status", "error_count", "session_count", "last_seen_at"],
    "orderby": "updated_at",
    "start_time": 1772611200000,
    "statuses": ["for_review"],
    "time_zone": "Asia/Shanghai"
}
headers = {"Content-Type": "application/json"}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json'},
  body: JSON.stringify({
    application_ids: ['eWbr4xk3ZRnLabRa6unqwD'],
    console_origin: 'https://console.flashcat.cloud',
    end_time: 1775961914595,
    export_fields: [
      'issue_id',
      'error_type',
      'error_message',
      'status',
      'error_count',
      'session_count',
      'last_seen_at'
    ],
    orderby: 'updated_at',
    start_time: 1772611200000,
    statuses: ['for_review'],
    time_zone: 'Asia/Shanghai'
  })
};

fetch('https://api.flashcat.cloud/rum/issue/export?app_key=', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.flashcat.cloud/rum/issue/export?app_key=",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'application_ids' => [
        'eWbr4xk3ZRnLabRa6unqwD'
    ],
    'console_origin' => 'https://console.flashcat.cloud',
    'end_time' => 1775961914595,
    'export_fields' => [
        'issue_id',
        'error_type',
        'error_message',
        'status',
        'error_count',
        'session_count',
        'last_seen_at'
    ],
    'orderby' => 'updated_at',
    'start_time' => 1772611200000,
    'statuses' => [
        'for_review'
    ],
    'time_zone' => 'Asia/Shanghai'
  ]),
  CURLOPT_HTTPHEADER => [
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.flashcat.cloud/rum/issue/export?app_key="

	payload := strings.NewReader("{\n  \"application_ids\": [\n    \"eWbr4xk3ZRnLabRa6unqwD\"\n  ],\n  \"console_origin\": \"https://console.flashcat.cloud\",\n  \"end_time\": 1775961914595,\n  \"export_fields\": [\n    \"issue_id\",\n    \"error_type\",\n    \"error_message\",\n    \"status\",\n    \"error_count\",\n    \"session_count\",\n    \"last_seen_at\"\n  ],\n  \"orderby\": \"updated_at\",\n  \"start_time\": 1772611200000,\n  \"statuses\": [\n    \"for_review\"\n  ],\n  \"time_zone\": \"Asia/Shanghai\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/rum/issue/export?app_key=")
  .header("Content-Type", "application/json")
  .body("{\n  \"application_ids\": [\n    \"eWbr4xk3ZRnLabRa6unqwD\"\n  ],\n  \"console_origin\": \"https://console.flashcat.cloud\",\n  \"end_time\": 1775961914595,\n  \"export_fields\": [\n    \"issue_id\",\n    \"error_type\",\n    \"error_message\",\n    \"status\",\n    \"error_count\",\n    \"session_count\",\n    \"last_seen_at\"\n  ],\n  \"orderby\": \"updated_at\",\n  \"start_time\": 1772611200000,\n  \"statuses\": [\n    \"for_review\"\n  ],\n  \"time_zone\": \"Asia/Shanghai\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.flashcat.cloud/rum/issue/export?app_key=")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n  \"application_ids\": [\n    \"eWbr4xk3ZRnLabRa6unqwD\"\n  ],\n  \"console_origin\": \"https://console.flashcat.cloud\",\n  \"end_time\": 1775961914595,\n  \"export_fields\": [\n    \"issue_id\",\n    \"error_type\",\n    \"error_message\",\n    \"status\",\n    \"error_count\",\n    \"session_count\",\n    \"last_seen_at\"\n  ],\n  \"orderby\": \"updated_at\",\n  \"start_time\": 1772611200000,\n  \"statuses\": [\n    \"for_review\"\n  ],\n  \"time_zone\": \"Asia/Shanghai\"\n}"

response = http.request(request)
puts response.read_body

"Issue ID,Error type,Error message,Status,Error count,Affected sessions,Last seen (Asia/Shanghai)\nNHEacQHi2DhXqobr9qPQz9,Error,Script error.,for_review,752,381,2026-04-12 10:43:59\nH8kZSmxiE7EgdyD4fCyyNa,Error,\"API ERROR: We encountered an internal error | POST /api/access/logout\",for_review,3,1,2026-04-03 12:41:24"

{
  "error": {
    "code": "InvalidParameter",
    "message": "The specified parameter is not valid."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

{
  "error": {
    "code": "Unauthorized",
    "message": "You are unauthorized."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

{
  "error": {
    "code": "RequestTooFrequently",
    "message": "Request too frequently."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

{
  "error": {
    "code": "InternalError",
    "message": "We encountered an internal error, and it has been reported. Please try again later."
  },
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4"
}

Restrictions

Aspect	Value
Rate limits	200 requests/day; 100 requests/minute; 10 requests/second per account
Permissions	None — any valid `app_key` can call this operation

Usage

The response is a text/csv stream delivered with Content-Disposition: attachment — it is not wrapped in the standard envelope. The filename is rum-issues-<timestamp>.csv, stamped in the requested time_zone. Read X-Export-Total and X-Export-Truncated response headers instead of a body field.
The export reads the first 100 matching rows (ExportMaxRows); X-Export-Truncated is true when more issues match. p and limit are ignored.
The request filters are exactly those of POST /rum/issue/list — an export is “what I am looking at, as a file”.
export_fields names the CSV columns in the order they appear. Unknown keys are rejected with a parameter error; an empty array uses the default column set.
time_zone must be a valid IANA zone name (e.g. Asia/Shanghai, UTC); timestamps are rendered in that zone and time columns carry the zone in their header. Invalid names are rejected.
console_origin is used to build the issue_url column; the service cannot infer it (SaaS, on-premises and dev releases answer on different origins).
Every call is recorded in the account’s audit log with the caller’s member ID, request payload, and resulting error (if any). Do not put secrets in request fields.

Authorizations

app_key

string

query

required

App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.

Body

application/json

Filters for exporting RUM error tracking issues to CSV.

end_time

integer<int64>

required

End of the time range, Unix epoch milliseconds. Must be greater than start_time; maximum range: 183 days.

start_time

integer<int64>

required

Start of the time range, Unix epoch milliseconds.

application_ids

string[]

Filter by application IDs. Get IDs via POST /rum/application/list.

asc

boolean

Sort ascending when true; descending by default.

by_intersection

boolean

When true, match by time-range overlap: export issues still active within the window (last_seen_timestamp >= start_time) even if created before it. Default false exports only issues created inside the window.

console_origin

string

Console origin used to build the issue_url column, e.g. https://console.flashcat.cloud. The service cannot infer it (SaaS, on-premises and dev releases answer on different origins).

dql

string

DQL query for advanced filtering. Cannot be used with sql.

error_required

boolean

If true, only export issues with at least one associated error event.

export_fields

enum<string>[]

CSV columns to export, in the order they appear. Unknown keys are rejected with a parameter error; an empty array uses the default column set.

Value	Column content
`issue_id`	Issue ID
`issue_url`	Console URL of the issue detail page (built from `console_origin`)
`application_name`	Owning application name
`service`	Service name
`error_type`	Error type
`error_message`	Error message
`status`	Triage status
`severity`	Severity
`is_crash`	Whether the error caused a crash
`error_count`	Error occurrence count
`session_count`	Affected session count
`first_seen_at`	First occurrence time (rendered in `time_zone`)
`first_seen_version`	Application version at first occurrence
`last_seen_at`	Most recent occurrence time (rendered in `time_zone`)
`last_seen_version`	Application version at the most recent occurrence
`versions`	All affected versions
`suspected_cause`	Suspected cause category
`resolved_at`	Resolution time (rendered in `time_zone`)

Available options:

issue_id,

issue_url,

application_name,

service,

error_type,

error_message,

status,

severity,

is_crash,

error_count,

session_count,

first_seen_at,

first_seen_version,

last_seen_at,

last_seen_version,

versions,

suspected_cause,

resolved_at

limit

integer

Page size (1–100). Ignored by the export — the row cap is fixed at 100.

Required range: 1 <= x <= 100

orderby

enum<string>

Sort field; defaults to updated_at when omitted.

Value	Meaning
`created_at`	Issue creation time
`updated_at`	Last update time
`session_count`	Affected session count
`error_count`	Error occurrence count
`severity`	Severity rank (`Critical` > `Warning` > `Info`)

Available options:

created_at,

updated_at,

session_count,

error_count,

severity

integer

Page number (1-based). Ignored by the export — the first 100 matching rows are always read.

Required range: x >= 1

sql

string

SQL-style query for advanced filtering. Cannot be used with dql.

statuses

enum<string>[]

Filter by triage status; any other value is rejected with a parameter error.

Value	Meaning
`for_review`	Pending triage
`reviewed`	Reviewed
`ignored`	Ignored
`resolved`	Resolved

Available options:

for_review,

reviewed,

ignored,

resolved

suspected_causes

enum<string>[]

Filter by suspected cause category.

Value	Meaning
`api.failed_request`	API request failure (e.g. HTTP 4xx/5xx responses)
`network.error`	Network connectivity error (offline, aborted requests, etc.)
`code.exception`	Code exception (Syntax/Reference/Range and similar runtime errors)
`code.invalid_object_access`	Invalid object access (e.g. reading a property of `undefined`/`null`)
`code.invalid_argument`	Invalid argument passed to a function
`unknown`	Cause could not be determined

Available options:

api.failed_request,

network.error,

code.exception,

code.invalid_object_access,

code.invalid_argument,

unknown

team_ids

integer<int64>[]

Filter by team IDs. Get team IDs via POST /team/list.

time_zone

string

IANA time zone used to render timestamps in the CSV, e.g. Asia/Shanghai or UTC. Default: Asia/Shanghai.

Response

Success. CSV attachment, not a JSON envelope.

CSV file content. The header row matches the exported columns in order; values are sanitized against spreadsheet formula injection.

Developer Guide

On-call

Monitors

RUM

AI SRE

Platform

Export issues as CSV

Restrictions

Usage

Authorizations

Body

Response

​Restrictions

​Usage

Authorizations

Body

Response

Restrictions

Usage